Infinisource

System and Administrative Analyst Jobs at Infinisource

System and Administrative Analyst Jobs at Infinisource

Sample System and Administrative Analyst Job Description

System and Administrative Analyst

Founded in 1986, Infinisource Benefit Services is a nationally recognized provider of benefits administration. Services

include administration for COBRA, Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement

Arrangements, Transit and Parking Plans and other benefits. IBS has processed over 5,000,000 FSA and HRA claims

and generated more than 8,000,000 COBRA notices without a single adverse judgment or penalty. When it comes to

benefits administration, years of experience matter.

 

BRIEF STATEMENT OF THE PURPOSE OF THIS POSITION

Under the direction of the Executive Vice President, the System and Administrative Analyst will be responsible for analyzing the business needs of Infinisource customers to help identify business problems and propose solutions.  The analyst will assist in maintaining, supporting and testing Infinisource's administrative applications, especially proprietary solutions. 

 

PRIMARY RESPONSIBILITIES OF THIS POSITION

  1. Serve as a non-developer system administrator for proprietary software applications; also serve as an administrator for other applications (such as Lighthouse1, Netsuite, etc.).
  2. Create custom reports.
  3. Submit and validate changes and upgrades to software systems.
  4. Develop, deploy and maintain communication plans, both internally and externally, to support customers and Infinisource's business needs.
  5. Maintain Infinisource's COBRA notice content, in accordance with legal and regulatory updates.
  6. Other duties as assigned.

 

EDUCATION AND EXPERIENCE NEEDED FOR THIS POSITION

High school diploma or general education degree (GED); and 2 to 4 years related experience and/or training; or equivalent combination of education and experience.  Bachelors' degree preferred.

 

SKILLS AND QUALIFICATIONS REQUIRED FOR THIS POSITION

  • Strong logic skills
  • An understanding of Infinisource's business and service delivery procedures
  • An understanding of technical issues, and the ability to troubleshoot
  • Time management, organization and prioritization skills
  • Strong written and verbal communication skills
  • Strong knowledge of computer software applications (i.e., Microsoft Outlook, Explorer, Word, Excel, and Powerpoint) and other applications used by Infinisource

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Normal working conditions require normal to close concentration, visual attention and manual dexterity. Lifting requirements less than 10 pounds. Moderate noise.

DISCLAIMER:

The lists under Essential Functions and Additional Responsibilities are not exhaustive, but are merely the most accurate lists for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.

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