Director of Brokerage Operations

iSolved HCM is the leading provider of fully-integrated, SaaS-based workforce management solutions (iSolved) for small to medium-sized companies that require a better way to manage and optimize a workforce.  The iSolved solution offers everything an employer needs (Payroll, HR, Benefits Administration, Time Management, Talent Management and Compliance), accessible from one login, anywhere and anytime. 

Responsibilities may include but are not limited to:

• Define and Develop Health and Welfare brokerage operations product(s).
• Define system process workflows based on brokerage operations, and industry standards.
• Manage a small team of individuals that will work closely with product development, operations, sales, and the organizational readiness team.
• Communicate product enhancements and help resolve product/technical issues. 
• Gather support related business requirements, and write functional product requirement requests, including all materials needed for a successful development effort.
• Develop Materials that outline the technical and business case for new product releases.
• Excellent communication skills with the ability to work successfully among a group of managers as key stakeholders to your projects

Requirements:

• 5+ Years of operations experience, in the Health and Welfare brokerage industry
• Proficiency in technical writing
• Project management skills
• Organizational skills
• Self-motivated
• Works well with both internal and external stakeholders
• Ability to work in a fast paced environment
• Ability to meet scheduled delivery target dates
• Must be detail-oriented

Current Openings for Director of Brokerage Operations Jobs at Infinisource